Terms and Conditions

Last Updated: August 5, 2026

Welcome to Doolmart. These Terms and Conditions (“Terms”) govern your access to and use of doolmart.com, including the purchase, download, access, licensing, and use of eBooks, software, templates, courses, designs, digital files, licence keys, and other digital products made available through the website.

The website is operated by Doolmart, trading as “Doolmart,” with a registered or principal business address at Joykali Mondir Road, Wari, Dhaka, Bangladesh (“Doolmart,” “we,” “us,” or “our”).

By accessing the website, creating an account, placing an order, or downloading or accessing a Product, you agree to these Terms. If you do not agree, you must not use the website or purchase any Product.

1. Definitions

For these Terms:

“Customer,” “you,” or “your” means any person or organization accessing the website or purchasing a Product.
“Product” means any digital item offered through Doolmart, including eBooks, PDFs, software, templates, courses, graphics, designs, digital assets, downloadable files, and licence keys.
“Product Page” means the page describing a particular Product, including its price, format, compatibility, permitted use, licence type, access period, and other applicable conditions.
“Consumer” means an individual purchasing mainly for personal, household, or non-business use.
“Business Customer” means a person or organization purchasing mainly for commercial, professional, or business purposes.

2. Eligibility

You must be at least 18 years old or have reached the legal age of majority in your place of residence to make a purchase.

A person below the applicable age of majority may use Doolmart only with the involvement and permission of a parent or legal guardian. The parent or guardian will be responsible for the minor’s use of the website and Products.

You must not use the website where doing so would violate any applicable law or regulation.

3. Customer Accounts

Some Products may require you to create an account.

You agree to:

provide accurate, current, and complete information;
keep your login credentials confidential;
promptly update your information when it changes;
not share your account with another person unless expressly permitted by the applicable Product licence; and
notify us promptly if you suspect unauthorized access to your account.

You are responsible for activity conducted through your account unless the activity resulted from a security failure for which Doolmart is legally responsible.

We may require identity, email, payment, or account verification before providing access to a Product.

4. Product Information

We aim to describe each Product accurately. Product Pages may include information about:

file type and format;
file size;
software or device compatibility;
language;
edition or version;
licence type;
permitted number of users or devices;
course access period;
download limits;
required third-party software; and
whether future updates are included.

Before purchasing, you are responsible for reviewing the Product Page and confirming that the Product is suitable for your intended purpose and compatible with your device, software, and technical environment.

Product images, previews, screenshots, sample pages, and mockups are generally provided for illustration. Unless expressly stated, display devices, fonts, stock images, physical items, printing, hosting, installation, customization, and third-party software are not included.

Nothing in this section limits any mandatory consumer right concerning Products that are materially different from their description.

5. Orders and Contract Formation

Submitting an order is an offer to purchase a Product under these Terms.

An automated order-received email does not necessarily mean that we have accepted the order. A contract is formed when:

payment is successfully authorized or received; and
we provide the download link, licence key, account access, course access, or another confirmation that the Product is available.

We may reject an order before acceptance where reasonably necessary, including because of suspected fraud, payment failure, sanctions or legal restrictions, technical errors, or Product unavailability.

If we receive payment but cannot lawfully or reasonably supply the Product, we will provide an appropriate remedy, which may include a replacement, account credit with your agreement, or refund, as required by applicable law.

6. Prices, Currency, and Taxes

Prices are displayed in the currency shown on the Product Page or checkout page.

Your bank, card issuer, payment provider, or financial institution may charge currency-conversion, international-transaction, or other fees. These charges are imposed by the relevant provider and are not controlled by Doolmart.

Applicable sales tax, VAT, GST, or similar transaction tax may be added, collected, withheld, or included in the displayed price where required. The final amount payable will be shown during checkout before you submit the order.

For Business Customers, you are responsible for providing accurate tax information and handling any tax obligations that legally apply to you.

7. Payments

Payments may be processed by third-party payment providers. Your use of a payment provider may also be subject to that provider’s terms and privacy practices.

You confirm that:

you are authorized to use the selected payment method;
the payment and billing information you provide is accurate;
you will pay all charges displayed and accepted during checkout; and
the transaction is not fraudulent or unauthorized.

We do not guarantee that every payment method will be available in every country.

8. Digital Delivery and Access

Products are normally delivered electronically through one or more of the following:

an on-screen download link;
an email containing access instructions;
your Doolmart customer account;
a licence key;
a course or membership dashboard; or
a third-party delivery platform identified during purchase.

Delivery is considered complete when the Product or valid access instructions are made available to you, subject to your mandatory legal rights.

You are responsible for:

providing a valid email address;
checking spam or junk folders;
downloading the correct files;
securely storing downloaded files and licence keys; and
maintaining suitable devices, internet access, and compatible software.

Unless the Product Page expressly promises permanent hosting or lifetime access, Doolmart is not a permanent cloud-storage or backup service. Download availability, access periods, and download-attempt limits will be those shown on the Product Page or in your account.

You should download and securely back up purchased files during the stated access period.

9. Licence Grant

Purchasing a Product generally gives you a limited licence to use it. It does not transfer ownership of the Product or its intellectual-property rights to you.

Unless a Product Page or separate licence expressly provides otherwise, Doolmart grants you a limited, non-exclusive, non-transferable, non-sublicensable licence to download and use the Product for your own personal, lawful, non-commercial use.

The licence begins when the Product is delivered and continues unless:

the Product has a stated access or licence period;
the licence is terminated because of a material breach;
the Product is lawfully withdrawn; or
a separate Product-specific licence provides otherwise.

Any commercial, extended, team, agency, developer, resale, print-on-demand, redistribution, or multi-user use requires the applicable licence expressly permitting that use.

10. eBook Licence and Restrictions

Unless expressly stated otherwise, an eBook purchased from Doolmart is licensed to one Customer for personal reading and reference.

You may:

download the eBook to your own compatible devices;
retain a reasonable personal backup copy; and
print a limited copy for your own private use where printing is enabled and legally permitted.

You must not:

share the eBook file or download link with another person;
upload it to a public or private file-sharing service;
resell, rent, lend, sublicense, or redistribute it;
publish substantial portions of it online;
remove copyright, watermark, author, or ownership notices;
claim the eBook or its contents as your own;
create or sell unauthorized translations, adaptations, summaries, audiobooks, or derivative editions;
use it as part of a paid membership, course, library, bundle, or subscription without permission; or
use the eBook to train, fine-tune, populate, or develop an artificial-intelligence model or commercial dataset unless the Product licence expressly permits that use.

Normal quotation, review, criticism, research, and other legally protected uses remain permitted to the extent provided by applicable law.

11. Software, Template, Design, and Licence-Key Products

Software, templates, graphics, designs, and licence-key Products may include additional Product-specific licence terms.

Those terms may specify:

the number of installations, users, devices, websites, or projects;
whether client work is permitted;
whether commercial use is permitted;
whether attribution is required;
whether source files are included;
whether updates or support are included;
whether an account or internet connection is required; and
the duration of the licence.

Where Product-specific licence terms conflict with these general Terms, the Product-specific terms will control for that Product, except where mandatory law provides otherwise.

You must not bypass activation controls, digital-rights-management measures, licence restrictions, usage limits, or other technical protections.

12. Courses and Educational Products

Course access will continue for the period stated on the Product Page. References to “lifetime access” mean access for the commercial life of the applicable course and platform, unless a different meaning is expressly stated.

We may update, reorganize, replace, or remove individual course materials where reasonably necessary, provided that the overall Product is not materially reduced without an appropriate remedy where required by law.

Course access is for the registered Customer only. Login sharing, screen-recording for redistribution, copying course materials, or sharing downloadable resources is prohibited unless expressly permitted.

Completion of a course does not guarantee employment, income, certification, business success, academic credit, or any particular result.

13. Ownership and Intellectual Property

The website and Products, including their text, graphics, branding, software, source materials, page layouts, videos, audio, designs, databases, and downloadable files, are owned by or licensed to Doolmart and are protected by applicable copyright, trademark, and other intellectual-property laws.

“Doolmart,” related logos, and branding may not be used without written permission.

No right is granted except the limited rights expressly stated in these Terms or the applicable Product licence.

14. Refunds, Cancellations, and Digital Products

Because Products are delivered digitally and may be copied or accessed immediately, purchases are generally final once downloading, streaming, licence activation, or account access begins.

However, this general policy does not exclude, restrict, or replace any refund, cancellation, repair, replacement, price-reduction, or other right that cannot legally be excluded.

We may provide an appropriate remedy where:

the Product was not delivered;
you were charged more than once for the same order;
the file is corrupted and we cannot provide a working replacement;
the Product is materially different from its description;
the Product does not meet an applicable mandatory consumer guarantee;
access cannot be provided within the promised or a reasonable time; or
applicable law requires another remedy.

A refund will not normally be provided solely because:

you changed your mind after delivery began;
you no longer need the Product;
you purchased the wrong Product without an error by Doolmart;
you lack compatible software or hardware that was clearly disclosed;
you did not read the Product description or licence restrictions;
you expected information, features, or files not promised on the Product Page; or
you violated these Terms or the Product licence.

To report a delivery or Product problem, contact us at info@doolmart.com with your order number and a clear description of the issue. Where reasonably possible, please contact us within 14 days of discovering the problem. This notification period does not shorten any longer mandatory legal period.

Approved refunds will normally be returned to the original payment method. Processing times may depend on the payment provider.

15. United Kingdom Digital-Content Customers

Where UK law gives a Consumer a right to cancel before digital-content supply begins, we will request the Consumer’s express consent to immediate supply and acknowledgment that the applicable cancellation right will be lost when supply begins.

Where the legally required consent or acknowledgment has not been obtained, the Consumer retains any cancellation or payment rights provided by applicable law.

Nothing in these Terms affects mandatory UK rights concerning digital content that is not of satisfactory quality, fit for a disclosed purpose, or as described, or any legally available repair, replacement, or price-reduction remedy.

16. Australian Consumers

Our Products and services may come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, remedy, condition, or warranty that cannot legally be excluded, restricted, or modified.

Where the Australian Consumer Law applies, the remedy available to you will depend on the nature and seriousness of the failure and may include repair, replacement, refund, cancellation, or compensation as required by law.

17. Canadian Consumers

Consumer-protection and contract rules in Canada may vary by province or territory.

Nothing in these Terms excludes or restricts a mandatory right or remedy available under the law of the Canadian province or territory applicable to your transaction.

Customers located in Québec may have additional language, disclosure, contract, jurisdiction, and consumer-protection rights. Where legally required, the applicable French version of the contract or standard clauses must be made available before the Customer agrees to another-language version.

18. United States Consumers

Nothing in these Terms excludes any consumer right or remedy that cannot be waived under applicable federal or state law.

Certain states may provide additional rights regarding unfair or deceptive practices, automatic renewals, digital products, warranties, privacy, or contract terms. Those mandatory rights will apply to the extent legally required.

19. Promotions, Discounts, and Coupons

Discount codes and promotional offers:

must be used before their expiry date;
may be limited to specified Products or Customers;
may not be exchanged for cash;
may not be combined unless expressly stated;
may be limited to one use per Customer or household; and
may be withdrawn before use where permitted by law.

Discounts cannot normally be applied retroactively to completed orders.

We will disclose material conditions of a promotion before purchase.

20. Reviews and Customer Content

You may be allowed to submit reviews, comments, testimonials, or other content.

You must ensure that submitted content is truthful, based on genuine experience, relevant, and lawful. You must not submit fake reviews, defamatory content, confidential information, malware, advertising spam, or content that infringes another person’s rights.

You retain ownership of your content. By submitting it, you grant Doolmart a non-exclusive, worldwide, royalty-free licence to host, reproduce, format, display, and use it in connection with operating and promoting Doolmart.

We will not use a contractual term to prevent a Consumer from publishing an honest review where such restriction is prohibited by law.

21. Prohibited Conduct

You must not:

use the website or a Product unlawfully;
commit fraud or use an unauthorized payment method;
interfere with website security or operation;
introduce malware, malicious code, or automated attacks;
scrape, crawl, copy, or extract website or Product content without permission;
attempt to gain unauthorized access to accounts or systems;
share, resell, or redistribute Products contrary to their licences;
create multiple accounts to abuse promotions or access limits;
impersonate another person or business;
use Products to infringe intellectual-property, privacy, or other legal rights; or
assist another person in any prohibited activity.

22. Third-Party Services and Links

Some Products may require or link to third-party software, websites, fonts, plugins, hosting services, payment providers, learning platforms, or other services.

Unless expressly stated, Doolmart does not own or control those third-party services. Their availability, pricing, licensing, security, and continued operation may be subject to separate terms.

We are not responsible for a third party’s independent conduct, except to the extent responsibility cannot legally be excluded.

23. Educational and Informational Disclaimer

eBooks, courses, templates, and other educational Products are provided for general educational and informational purposes.

They are not a substitute for professional legal, medical, financial, tax, accounting, investment, cybersecurity, or other regulated professional advice unless the Product expressly states otherwise and is provided by an appropriately qualified professional.

You remain responsible for evaluating information and obtaining professional advice appropriate to your circumstances.

We do not guarantee any particular financial, educational, professional, business, health, or personal result.

24. Website Availability and Security

We aim to keep the website and delivery systems available and secure, but uninterrupted or error-free operation cannot be guaranteed.

We may temporarily suspend access for maintenance, security, updates, legal compliance, or events beyond our reasonable control.

Where an interruption materially prevents delivery of a paid Product, we will provide an appropriate remedy as required by applicable law.

You are responsible for maintaining appropriate security, backups, antivirus protection, and device updates.

25. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and Products are provided on an “as available” basis, subject to the descriptions and express promises made on the Product Page.

We do not provide additional implied warranties beyond those that cannot legally be excluded.

This section does not limit mandatory consumer guarantees or statutory rights.

26. Limitation of Liability

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, wilful misconduct, or any mandatory consumer right.

Subject to the preceding paragraph, Doolmart will not be responsible for indirect, incidental, special, or consequential losses that were not reasonably foreseeable when the contract was formed.

For Business Customers only, and to the maximum extent permitted by law, Doolmart’s total aggregate liability relating to a Product will not exceed the amount paid for the Product giving rise to the claim.

Any limitation in this section applies only to the extent permitted by the law applicable to the Customer.

27. Suspension and Termination

We may suspend or terminate an account or Product licence where we reasonably believe that:

these Terms or a Product licence has been materially breached;
Products are being shared or redistributed without authorization;
the account is connected to fraud or unlawful activity;
continued access would create a security or legal risk; or
suspension is required by law.

Where appropriate, we may provide notice and a reasonable opportunity to correct the breach.

Termination does not affect rights or obligations that arose before termination. Provisions concerning intellectual property, payment, liability, disputes, and other terms intended to survive will remain effective.

28. Chargebacks and Payment Disputes

Before initiating a chargeback, you are encouraged to contact us so that we can investigate and attempt to resolve the issue.

This does not prevent you from exercising a lawful right to dispute an unauthorized, fraudulent, undelivered, or materially defective transaction.

We may suspend access connected to a chargeback while the dispute is investigated. Where a chargeback is found to be fraudulent or abusive, we may terminate the relevant account and recover amounts lawfully owed.

29. Privacy

Our collection and handling of personal information are described in the Doolmart Privacy Policy.

By using the website, you acknowledge that payment providers, email providers, hosting providers, analytics services, fraud-prevention services, and digital-delivery platforms may process information as described in the Privacy Policy.

30. Electronic Communications

You agree that order confirmations, invoices, download instructions, account notices, licence information, policy updates, and other transaction-related communications may be delivered electronically.

Marketing communications will be sent only where permitted by applicable law. You may unsubscribe from marketing messages, but you may continue to receive essential transactional or account-related communications.

31. Changes to These Terms

We may update these Terms to reflect changes in our Products, operations, technology, security practices, or legal obligations.

The updated Terms will be posted with a revised “Last Updated” date.

Changes will not retroactively reduce rights already acquired under a completed purchase unless the change is legally required or you expressly agree to it.

Your continued use of the website after the effective date of updated Terms means that the updated Terms apply to future use and future purchases.

32. Governing Law and Disputes

These Terms and non-consumer disputes will be governed by the laws of [Country and State/Province, if applicable], without regard to conflict-of-law principles.

The courts located in [City, Country] will have jurisdiction over disputes, except where applicable mandatory consumer law permits or requires a Consumer to bring a claim in another court or jurisdiction.

Before filing formal proceedings, you and Doolmart agree to make a reasonable effort to resolve the dispute by contacting the other party and describing the issue and requested resolution.

Nothing in this section prevents either party from seeking urgent legal relief or using a consumer complaint, small-claims, regulatory, or dispute-resolution process available under applicable law.

33. General Provisions

Entire Agreement

These Terms, the applicable Product Page, Product-specific licence, Privacy Policy, Refund Policy, and any terms accepted during checkout form the agreement relating to your purchase and use of the Product.

Order of Priority

If there is a conflict, the following order will generally apply:

mandatory applicable law;
specific written terms shown and accepted for the Product;
the Product-specific licence;
these Terms; and
other general website policies.

Severability

If any provision is found invalid or unenforceable, it will be limited or removed only to the extent necessary. The remaining provisions will continue to apply.

No Waiver

Failure to enforce a provision immediately does not waive the right to enforce it later.

Assignment

You may not transfer your account, order, or Product licence without written permission unless applicable law gives you that right.

We may transfer our rights and obligations as part of a lawful merger, restructuring, asset transfer, or sale of the business, provided that doing so does not reduce mandatory consumer rights.

Headings

Section headings are included for convenience and do not affect interpretation.

34. Contact Information

Questions, complaints, refund requests, copyright notices, and support requests may be sent to:

Business name: Doolmart
Trading name: Doolmart
Website: doolmart.com
Email: info@doolmart.com
Business address: Dhaka, Bangladesh

Please include your order number when contacting us about a purchase.